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Providing a great experience for your callers with an IVR
You may know an IVR as a menu. You’ve probably also had a mixture of experiences with companies you have
You may know an IVR as a menu. You’ve probably also had a mixture of experiences with companies you have
Objectives of education technology The modern learning environment is more dynamic than ever, and with advances in technology, classrooms are
Fibre leased line packages are becoming more popular in the UK as broadband speeds increase and prices drop. Fibre can
Cloud Communications – The Smart Alternative to Business Phone Systems Cloud communications are the perfect solution for any business looking
(become a SoGEA and FTTP expert in 10 minutes) Broadband and the state of digital today: Social and economic
Don’t forget SIP Trunks! As a country we have been talking about the big switch off in 2025 for some
Even with the emergence of home working at scale and the Openreach ISDN switch off planned in 2025, there are
Microsoft Teams delivers the flexibility to integrate the technology you use every day into your work style. Whether you’re an
According to Experian, fraud costs the UK economy £193 billion a year. It’s a lucrative business for those who have
Vodafone has announced that it will begin to retire its 3G network in 2023, as part of a total network
Telephone systems are a critical piece of the puzzle in any business. It is important to find an affordable but
Running a business can be difficult and having the right telecommunications solution in place is critical to your success. In
To understand how important connectivity is for your business, you need to look at the bigger picture to see how
UK businesses adjusted quickly to keep their operations running during the first national lockdown. Businesses achieved continuity at times through
Forget about handsets. With today’s internet-connected computers, headsets, and voice over IP (VoIP) technology (also referred to as IP telephony,
The impact of 5G will be instrumental in a number of ways, from impacting how enterprises conduct business to offering