Business Essentials We’ve Got You Covered

We provide our customers with a complete range of solutions to help them run efficiently. Our range of Business Essentials helps our clients achieve their business goals including growth, compliance and customer service.

Leasing

Leasing is quite simply the process of acquiring equipment via third-party finance and paying for it in manageable monthly amounts over a pre-agreed term. It’s like a loan, only the loan is secured by the assets that have been acquired, which allows for a lower rate of interest. By paying for your equipment monthly, you will be preserving your hard-earned working capital and not tying money up in ever-depreciating assets. Most importantly, leasing allows you to invest your money in more profitable activities, enabling your business to thrive.

With a manageable monthly repayment, you can afford the latest technology available. There’s no need to cut corners on your upgrade! Your rental can also include any equipment and ancillary costs, such as installation, training and delivery. Your repayments are fixed for the term of your lease, making budgeting easy. At the end of the term you are able to keep, upgrade or return the equipment as you please. Add in the tax benefits of leasing over capital expenditure and you really are making the most of your money.

Call recording can be a requirement for compliance purposes, in terms of MiFID recording or PCI compliance. Other businesses see the value of recording calls for dispute resolution, or staff monitoring and training. Whatever your requirement, you can trust us to help you put the right solution in place according to your needs.

In addition to hosted phone systems, it is now possible to record calls on most mobile devices, which helps our colleagues in sectors such as finance to maintain compliance even when mobile.

Call Recording

Music on Hold

Did you know that 80% of callers who are left in silence will abandon the call within one minute? What is a prospective customer worth to you? Info on hold can be a valuable way to inform your customers of opening times, products or special offers. A professional greeting can say a lot about your brand, even to the simplest option of reassuring your clients they have dialed the right number. Log in to our interactive DRC Audio portal <here> or get in touch with us for your own free personal login to see what all the fuss is about.. Get in touch with us to transform your customers’ on hold experience in a professional and cost-effective way.

Keeping track of your equipment and colleagues can be vital to many businesses. If you have lone workers, their safety is paramount and the ability to track them can form a vital part of your risk assessment. The tools we deploy allow your team to check in and out of meetings and appointments, will alert you if an appointment overruns and even allow your colleague to hit a panic button if something has gone wrong.

Our telematics systems allow you to track not just where a vehicle is, so you can optimise the movement of your team, but also monitor driving style and economics. Using a simple traffic light system we can feed back to the drivers exactly what the office is seeing. This helps you and your team ensure the quality of driving within your business and that your fleet is being used for the correct purposes, as well as protect your valuable business reputation.

Vehicle Tracking