It’s been a very busy year for the business communications sector. Here are five things we learned about customer satisfaction,

We’ve all experienced the wait when we need to hear all the options before we press 2 to speak to

As the pandemic slowly fades away and we continue to learn to live with Covid, have workplace roles changed? A

There are several benefits to a memorable phone number. From a marketing perspective, you’d like your customers to remember your

Whilst the technology for telephones has been with us for over 100 years, it’s only been recently that it has

When you have a team of sales personnel or account managers it would benefit you as the employer and the

Employee satisfaction and the office culture can play a huge role in the success of a business. Microsoft Teams is

When you need to choose a business telephone number that works best for your needs, there’s lots to consider. A

You may know an IVR as a menu. You’ve probably also had a mixture of experiences with companies you have

Objectives of education technology The modern learning environment is more dynamic than ever, and with advances in technology, classrooms are