The telecoms world is undergoing a major transformation – and businesses still relying on traditional phone systems need to act fast. With the ISDN switch-off looming, hosted telephony is no longer just an option – it’s a strategic necessity.
As one of UK’s most trusted telecoms partners, we’ve helped countless businesses make the move to modern communications. Hosted telephony is at the heart of that shift — offering a flexible, scalable, and cost-effective solution that’s built for the way we work today.
What Is Hosted Telephony?
Hosted telephony, often referred to as VoIP (Voice over Internet Protocol) or cloud telephony, routes calls over the internet rather than through traditional copper lines. Instead of bulky on-site hardware and fixed lines, your phone system is hosted in the cloud and managed via a secure online platform.
Why Hosted Telephony Outperforms Traditional Systems
- Scalability – Built to Grow With You
Adding new users or locations with a traditional phone system often involves extra hardware, installation costs, and engineer visits. With hosted telephony, it’s simple – just add users via an online portal and plug in a new handset or softphone. Whether you’re expanding your office or supporting remote workers, scaling your communications is quick and painless. - Cost Savings – No More Expensive Infrastructure
Hosted systems eliminate the need for costly on-site PBX hardware and maintenance. You’ll benefit from predictable monthly pricing, generous inclusive minute bundles, and minimal setup costs. Plus, with no ISDN lines to pay for, the long-term savings can be significant. - Flexibility & Remote Working
In today’s hybrid work environment, being tied to a desk phone is a thing of the past. Hosted telephony lets your team make and receive calls from anywhere using a desktop, mobile, or handset – with the same number and full feature set, whether they’re in the office or working from home. - Advanced Features – Big Business Tools Without the Price Tag
Hosted systems offer powerful features traditionally only available to large enterprises, such as:
- Auto-attendants and IVRs
- Call recording
- Voicemail to email
- Call forwarding and hunt groups
- Real-time analytics and reporting
- CRM integration
- Video conferencing and collaboration tools
These tools don’t just enhance how you communicate – they improve customer service and internal productivity.
- Business Continuity & Reliability
Hosted telephony ensures your communications stay online even during local outages. Because calls aren’t tied to a physical location, they can be rerouted instantly in case of disruption. Built-in redundancy and failover options offer peace of mind.
Future-Proof Your Business Ahead of the ISDN Switch-Off
BT Openreach plans to switch off the legacy ISDN and PSTN networks by January 2027. After that, any business still relying on these technologies will lose access to traditional voice services.
Hosted telephony is the natural replacement. It’s not only compliant with the upcoming changes — it’s a smarter, more future-ready solution that supports the demands of modern working.
Why Choose Us?
As a leading UK telecoms provider and trusted Vodafone partner, we offer best-in-class hosted telephony solutions designed around your business. From initial consultation through to installation and support, we’ll guide you every step of the way.
Whether you’re a small office looking to upgrade or a multi-site enterprise planning ahead for the ISDN switch-off, we’ll tailor a hosted telephony package that delivers real value and long-term flexibility.
Get Ready for the Future of Voice
Don’t wait for the ISDN switch-off deadline to act. Now is the time to future-proof your business communications, cut unnecessary costs, and take advantage of powerful new tools that traditional systems simply can’t offer.
Get in touch today to arrange a free consultation or speak with one of our telecoms experts. Let’s build a communications setup that works for your business — today, tomorrow, and beyond.
