AUTOMOTIVE & TRANSPORT

For today’s drivers, IoT connected vehicle features like navigation and in-car Wi-Fi are at the top of the wishlist. And for manufacturers, connected cars are an unmissable opportunity to create deeper, more profitable relationships with these customers.

The connected vehicle encompasses many different value-added services – for instances, monthly infotainment subscriptions, maintenance alerts that push drivers back to the dealership, and stolen vehicle recovery. And demand for these vehicles isn’t likely to stop growing any time soon.

Commercial fleet operators – whether they’re running company cars, delivery vans, buses, taxis or trucks – are being squeezed from all sides by driver shortages, high running costs and increased customer expectations.

By adopting an IoT fleet management system that tracks how and where vehicles are being driven, operators can improve vehicle and driver utilisation, prevent breakdowns and theft, reduce accidents and insurance premiums, cut running costs through route optimisation, and even improve customer service by giving the public better access to travel information.

Usage based insurance (UBI) is creating the potential for manufacturers to build relationships with insurers to offer drivers a more complete service.