Vodafone online billing – retrieving forgotten username or password

Have you forgotten your username and/or password to login to your Vodafone billing accounts?  Don’t worry, we have all been there!  Here are our simple steps to retrieve your forgotten username and/or password! Forgot username 1. To retrieve your forgotten username, navigate to the Vodafone online billing portal.  Here, you will then be taken to…

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Guide to setting up Vodafone online billing

If you need access to your monthly Vodafone invoices, or billing data – look no further!  Here is our handy guide to registering for Vodafone Online Billing…   First things first, navigate your way to the Vodafone online billing portal Here, you will see a login section, underneath, select the Create an account link  …

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Wi-Fi calling guide

Make and receive calls and text messages, even if you have no coverage – with Wi-Fi calling!  Here are our top tips, to making sure you’re Wi-Fi calling ready… Firstly, check that the device you are using supports Wi-Fi calling by checking on your network’s website for their list of compatible devices (quick licks below)…

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Vodafone entertainment pack guide

Help is here! When you purchase a plan with a built-in entertainment pack, you will have the choice of one of the following super useful packages, for the duration of your contract (lucky you!): Amazon Prime Spotify Premium YouTube Premium Once your tariff is place (meaning your number has been renewed with the network), you…

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What can I do In the One Net mobile client?

Are you running Vodafone One Net, or One Net Anywhere and need to manage your number or make changes while on the move?  Look no further than the One Net Mobile Client! Here, you can enable and disable Do Not Disturb, setup call forwards, call waiting, change hunt groups and many more! To use One Net…

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How to reboot an iPhone 8 and later

Is your phone having a funny 5 minutes?  A soft reset is the simplest way to give your iPhone a good old-fashioned on and off again, and we’ve got the steps to assist! To soft reset your 2017 and later iPhone*, press and release the volume up button on the left side of your device,…

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How to reboot an iPhone 7 or iPhone 7 Plus

Sometimes, our iPhones could just really do with a complete shutdown, temporarily disconnecting your number from the mobile network and reboot!  Look no further, as here are our steps to rebooting your iPhone 7, or iPhone 7 Plus! To soft reset your iPhone 7 or iPhone 7 Plus, press and hold the volume button down…

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How to reboot Android devices

If your phone is unresponsive, being sluggish or acting a little odd, a soft reset is the best way to reboot your device and operating system – and we know, it’s handy to know exactly how to do this! Most Android devices can be rebooted by pressing and holding a combination of the power and…

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How to reboot your One Net Router & Switch

If you have, unfortunately, suffered a system outage, power cut or need to force an update, you may need to reboot your on-site One Net hardware as a first-line check to getting back online. Your on-site One Net hardware will include a Huawei Router and Cisco Switch(es), which can be rebooted using the following steps.…

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How to stop nuisance calls

Prevent unwanted calls and text messages by following our simple steps… Step 1 Register with the Telephone Preference Service!  Organisations are not allowed, by law, to call numbers that have been registered with the Telephone Preference Service for more than 28 days but, if you register, you should see a reduction in telemarketing calls much…

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